Shipping policy

Shipping Policy

Effective Date: July 18, 2025

Order Processing

All orders are processed within 1-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Methods & Delivery Times

  • Since we operate as a dropshipping store, products are shipped directly from our trusted suppliers.
  • Delivery times vary depending on the supplier location and your shipping address. Estimated delivery times will be provided at checkout but can range from 7 to 21 business days.
  • Some items may take longer during peak seasons or due to unforeseen delays such as customs processing or shipping carrier disruptions.

Shipping Costs

Shipping costs vary depending on the product and destination. Any applicable shipping fees will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking details to update.

Customs, Duties, and Taxes

International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us within 14 days of the estimated delivery date.
  • We will work with the supplier and shipping carrier to resolve the issue as quickly as possible.

Shipping Restrictions

Currently, we ship to addresses within the United States and select international locations. If your country is not supported, you will be notified during checkout.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: Support@PureBabySprout.com

Business Name: PureBaby Sprout

Website: https://purebabysprout.com